A: Offline Upgrade
a). Please download the camera system upgrade file from below link and copy the upgrade file to your USB drive. ( You can find the download link at the bottom)
(Note: Please put the upgrade file directly into the USB, do not put it in the USB folder. Also the USB system format must be FAT32 format and 2.0 interface)
b). Plug the USB drive into the NVR's USB interface.
c). Right-click on the main menu, select "System setup-->System Admin-->System upgrade-->USB storage-->System", enable the "Auto restart after the upgrade" then click "Start". The upgrade process will take about 2-5 minutes and after the upgraded successful, the system will auto reboot.
1. If your camera system only has a USB port, please use the mouse to click "start" directly, and then it will prompt "Please insert USB Storage in one minute".
After the prompt, Please unplug the mouse, then plug your USB drive into the NVR and the system will automatically upgrade.
2. Using a USB hub
B: Online Upgrade
1. Please make sure your camera system is connected to the network, and the Network Status is “Healthy Network” and cloud ID is ‘ONLINE’.
2. Right click—System setup—System Admin—System upgrade, choose “Online upgrade” and enable “Upgrade when finish download”--click “Start”. And then the system will automatically upgrade.
Tips: Please according to your camera system version information, download the corresponding upgrade file. such as: If your system version is "S/W version 126.96.36.199_21322230", you need to download this version "S/W version 188.8.131.52_21322230".
S/W version: 2_7_13_0_21322230: https://drive.google.com/open?id=11w2Ujlo79VImCAVXy7BMeI4nOV_heCmQ
S/W version: 2_7_13_0_22322230: https://drive.google.com/open?id=1QdwwxJSs-ElZsLI2OYoMMX2SykaZhvZq
S/W version: 2_7_13_0_22922330: https://drive.google.com/open?id=1aRTOZp2Sem1ro7bdfo9AzmpB19gr4Zyu
S/W version: 2_8_7_0_21D32830: https://drive.google.com/open?id=1BpVyWCG1iQV4S8EAFOjBREVXFrQkNQpA
S/W version: 2_8_7_0_22D32830: https://drive.google.com/open?id=16c7MDwGTDuLgMRnFKz9MPG_Jgfpp61fI